Travel Agency Ticketing Officer/ Supervisor

  • Location: Riyadh, Saudi Arabia

We are looking for a highly skilled and experienced Ticketing Officer/Supervisor to join our dynamic team at Five Rivers Travels. If you are passionate about travel, excel in client service, and have a proven track record in airline ticketing, this is your chance to grow with a leading travel agency

Key Responsibilities:

  • Handle airline reservations, ticketing, and issuance using Sabre GDS system.
  • Provide expert advice on flight options, fares, routing, and travel itineraries.
  • Manage bookings, changes, cancellations, refunds, and re-issuances efficiently.
  • Build and maintain strong client relationships to drive repeat business and referrals.
  • Achieve and exceed monthly sales targets through upselling and cross-selling travel products.
  • Assist walk-in clients, handle inquiries via phone, WhatsApp, and in-person.
  • Ensure compliance with airline policies, IATA rules, and agency procedures.
  • Support team in peak seasons and promotional campaigns.

Requirements:

  • Minimum 3 years of hands-on experience as a Ticketing/Reservation Officer in a reputable travel agency.
  • Expert-level proficiency in Sabre GDS (must be able to demonstrate advanced commands, fare quoting, ticketing, and PNR management).
  • Proven sales history with a strong existing client base (personal clientage is a must).
  • Excellent customer service skills with a friendly, professional, and patient demeanor.
  • Strong communication skills in English and Tagalog/Filipino is highly advantageous).
  • Ability to work under pressure, multitask, and meet deadlines.
  • Valid Iqama and transferable sponsorship preferred.

What We Offer:

  • Attractive salary package: SAR 4,000 per month (Fixed salary).
  • Performance-based incentives and commissions on sales.
  • Friendly and supportive work environment.
  • Opportunities for growth and training.

How To Apply

If you meet the above criteria and are ready to bring your expertise, send your updated CV with a recent photo and mention “Ticketing Officer Application” in the subject line to: ( NO Calls)

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