- Location: Riyadh, Saudi Arabia
We are looking for a highly skilled and experienced Ticketing Officer/Supervisor to join our dynamic team at Five Rivers Travels. If you are passionate about travel, excel in client service, and have a proven track record in airline ticketing, this is your chance to grow with a leading travel agency
Key Responsibilities:
- Handle airline reservations, ticketing, and issuance using Sabre GDS system.
- Provide expert advice on flight options, fares, routing, and travel itineraries.
- Manage bookings, changes, cancellations, refunds, and re-issuances efficiently.
- Build and maintain strong client relationships to drive repeat business and referrals.
- Achieve and exceed monthly sales targets through upselling and cross-selling travel products.
- Assist walk-in clients, handle inquiries via phone, WhatsApp, and in-person.
- Ensure compliance with airline policies, IATA rules, and agency procedures.
- Support team in peak seasons and promotional campaigns.
Requirements:
- Minimum 3 years of hands-on experience as a Ticketing/Reservation Officer in a reputable travel agency.
- Expert-level proficiency in Sabre GDS (must be able to demonstrate advanced commands, fare quoting, ticketing, and PNR management).
- Proven sales history with a strong existing client base (personal clientage is a must).
- Excellent customer service skills with a friendly, professional, and patient demeanor.
- Strong communication skills in English and Tagalog/Filipino is highly advantageous).
- Ability to work under pressure, multitask, and meet deadlines.
- Valid Iqama and transferable sponsorship preferred.
What We Offer:
- Attractive salary package: SAR 4,000 per month (Fixed salary).
- Performance-based incentives and commissions on sales.
- Friendly and supportive work environment.
- Opportunities for growth and training.
How To Apply
If you meet the above criteria and are ready to bring your expertise, send your updated CV with a recent photo and mention “Ticketing Officer Application” in the subject line to: ( NO Calls)
- Email: hr@fiversco.com
- Whatsapp: +966555176715